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Terms & Conditions

1. Scope

These Terms and Conditions govern the reservation and purchase of accommodation, activities, transfers, and other services offered through the website:
https://www.daniela-hotels.com
By making a reservation through this website, the guest confirms that they have read and accepted these Terms and Conditions.

2. Accommodation Provider

Accommodation and services offered on this website are provided by:
Daniela Hotel & Diving Center
Email: hala@daniela-hotels.com
Phone: +32 484 853 510

3. Reservations

Reservations can be made through the online booking system available on the website.
A reservation is considered confirmed only after:
  • availability is confirmed
  • the guest receives a booking confirmation email
The hotel reserves the right to refuse or cancel a booking if incorrect information or fraudulent activity is detected.

4. Prices

All prices displayed on the website:
  • are per room per night unless otherwise stated
  • may include or exclude taxes depending on local regulations
  • may vary depending on availability, season, and promotional offers
Additional services such as activities, transfers, or excursions may be charged separately unless included in a package.

5. Payment

Payment conditions depend on the booking rate and may include:
  • full payment at the time of booking, or
  • partial prepayment followed by payment on arrival.
Accepted payment methods may include:
  • credit cards
  • debit cards
  • cash (if applicable)
The hotel may pre-authorize the guest’s credit card prior to arrival.

6. Cancellation Policy

Cancellation conditions depend on the selected rate or offer.
Certain promotional rates may be non-refundable.

7. No-Show Policy

If the guest does not arrive on the scheduled check-in date and does not notify the hotel in advance, the reservation may be treated as a no-show, and the total amount of the reservation may be charged.

8. Check-in and Check-out

Check-in and check-out times may vary depending on availability and operational requirements.
Early check-in or late check-out may be available upon request and may incur additional charges.

9. Guest Responsibilities

Guests agree to:
  • provide accurate booking information
  • comply with hotel rules and safety guidelines
  • respect other guests, staff, and property
The hotel reserves the right to refuse accommodation or terminate a stay if guest behavior is disruptive, illegal, or unsafe.

10. Activities and Diving

Certain activities offered by the hotel may involve physical risk.
Guests participating in diving or excursions may be required to:
  • present relevant certifications
  • sign a liability waiver
  • follow all safety instructions provided by staff
Participation in activities is at the guest’s own risk.

11. Liability

The hotel shall not be liable for:
  • loss or theft of personal belongings
  • disruptions caused by force majeure events (weather, natural disasters, government restrictions, etc.)
The hotel’s liability shall be limited to the amount paid for the reservation.

12. Website Accuracy

The hotel strives to ensure that all information on the website is accurate.
However, errors may occur in descriptions, availability, or pricing. The hotel reserves the right to correct such errors at any time.

13. Privacy

Personal data collected during the booking process is processed in accordance with the hotel’s Privacy Policy.

14. Governing Law

These Terms and Conditions shall be governed by the laws of Egypt.
Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of Egypt

15. Modification of Terms

The hotel reserves the right to modify these Terms and Conditions at any time.
The applicable version is the one published on the website at the time of the reservation.